Privacy Policy

Last updated: December 2024

This Privacy Policy explains how genusnbwww B.V. collects, uses, and protects your personal information when you use our website and services.

Data Controller

genusnbwww B.V., a company registered in the Netherlands (Registration Number: 82049517, VAT Number: NL875619304B01), located at Kastanjelaan 207, 3055 FM Rotterdam, South Holland, Netherlands, is the data controller responsible for your personal data under the General Data Protection Regulation (GDPR).

Data Collection

The data we collect includes personal information that you provide when using our website, contacting us, or engaging our services. This may include your name, email address, phone number, postal address, and any other information you choose to share with us through our contact forms, email communications, or during consultations. We also collect technical information automatically when you visit our website, such as your IP address, browser type, device information, and usage patterns through cookies and similar technologies.

How We Use Your Information

We explain how we use your information for several legitimate purposes. We use your personal data to respond to your inquiries, provide property investment consultation services, manage our business relationship with you, send you relevant information about our services, comply with legal obligations, and improve our website and services. Our use of your data is based on legitimate interests, contractual necessity, legal compliance, or your explicit consent where required by law.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds: legitimate interests (for business operations and service improvement), contract performance (when providing services to you), legal compliance (to meet regulatory requirements), and consent (where you have explicitly agreed to specific processing activities).

Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who assist us in operating our business, such as IT support providers, legal advisors, or professional consultants, but only when necessary and under strict confidentiality agreements. We may also disclose information when required by law or to protect our rights and interests.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. Generally, we keep contact information and communication records for up to 7 years after our last interaction, in line with business and legal requirements. Marketing data is retained until you withdraw consent or we determine it is no longer relevant. Technical data and cookies are typically retained for shorter periods as outlined in our Cookie Policy.

Your Rights

Under GDPR, you have several rights regarding your personal data: the right to access your data and receive a copy, the right to rectify inaccurate information, the right to erasure (deletion) in certain circumstances, the right to restrict processing, the right to data portability, the right to object to processing based on legitimate interests, and the right to withdraw consent where applicable. To exercise these rights, please contact us using the information provided below.

International Data Transfers

Your personal data is primarily processed within the European Union. If we need to transfer data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions by the European Commission or standard contractual clauses approved by the European Commission.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyse website traffic, and provide personalised content. For detailed information about our use of cookies, please refer to our Cookie Policy.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you use.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Supervisory Authority

If you have concerns about our data processing practices, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority if you are located in another EU member state.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at privacy@genusnbwww.live or write to us at genusnbwww B.V., Kastanjelaan 207, 3055 FM Rotterdam, South Holland, Netherlands. You can also reach us by phone at +31 209591660 during our business hours (Monday-Friday, 9:00 AM - 6:00 PM).